Family Feedback

Family Feedback

We are humbled by the cards and letters we receive from many of the families in our care.

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After some minor confusion related to the size of the Columbarium Dokken Nelson went to extraordinary measures to remedy the situation. By taking prompt action my wife and I were able to intern my mother during the service we had planned. This was especially important as we had come from Maine to have the service. Your personnel touch and caring were vey much appreciated.

Jon Klages

February 01, 2023

Dokken-Nelson Funeral Service recently helped our family following the death of my father. Several years earlier, they also assisted us after the death of my mother. During this sad and stressful time, the Dokken-Nelson team went above and beyond to support our family, to offer choices appropriate to our wishes and to make the process as straightforward as possible. Dokken-Nelson thought of everything, always a step ahead of our questions and concerns—from paperwork requirements to burial arrangements to placing the obituary. To a person, the team was kind and thoughtful—no detail was too small, no question too trivial. The service they provide transcends a business-client transaction. Dokken-Nelson supported us through this difficult time with compassion and sensitivity. For this we will be forever grateful. Maddy Pope

Maddy Pope

April 06, 2022

"We would like to take this time to thank everyone at Dokken-Nelson for their professionalism and kindness in our time of need. You are truly a spectacular group of people. Thank you again."

John C. & Family

"We would like to thank you for everything you have done for our family. Dad's service was beautiful. Your kindness and compassion helped all of us feel peace with dad's passing. You will never know how much your services were truly appreciated-and as dad would say 'unbelievable.' Thanks again for everything."

Dokken-Nelson Family

"All of us want to express our gratitude for the way you thought ahead of us and eased the process of planning at this hard time. So many of the fine touches you added were just right. You made us feel we were the only ones on your itinerary and had all the time in the world to deal with us."

Mary B.

"I just wanted to thank you for all your help with my dad's funeral. Planning a funeral can be very stressful, but you took such care that we were never confused or stressed about anything. It was so easy to call and talk with you and ask questions. You presented all the options to us clearly to let us decide about things, and then you made them happen at the service so we didn't have to do anything. You are so very good at your job."

Sandi C.

"Thank you again for the very special service for our Dad. We will forever appreciate your kindness, hard-work, and your ability to make his celebration of life "just right." Everything captured our Dad's good life right down to the 'can of Coke' and the special music...wonderful memories."

Cathy C.

"A heartfelt thank you from us to you. The whole thing was handled beyond our expectations. Even a lot of the crowd commented how well it was done. It all turned the pain into joy and the tears were ones of happiness."

The A. Family

"You and your staff are true professionals. You went way and above your call of duty. All of us are so grateful for that, and we will remember the extra act of kindness the rest of our lives. We thank you so very much."

Betty & Family

"Chris, how do I ever find the words to properly or adequately thank you for your support and kindness during a very trying time. You are a very special young man and have a wonderful way of making a very difficult time much more easy. It was very comforting to deal with you. You are a natural at your position. Thank you from the bottom of my heart."

S. S.

"It is difficult to express my appreciation for the exceptionally kind and thoughtful attention we received. It is no exaggeration to say that I (we) could not have done this without your guidance and direction."

C. M.

"Please do know that our thanks comes from the bottom of our hearts for all the TLC you have given our family at this very difficult time. You actually make people feel pampered, making this time so much easier. Each of you have went above and beyond the call of duty."

The Family of G. D.

"Thank you for the wonderful care you took of my mother, father, and the whole family throughout her funeral process. The service was beautiful, as was the video. Thank you for allowing us to hold the reception there. It was very comfortable and warm. We so appreciate your caring, concern, and respect."

Dokken-Nelson Family

"Thank you for all you did for us regarding our Dad's funeral. I know many times you went the extra mile for us and we appreciate it. As hard as it was, you made the planning easier. Chris, you have a gift and may you continue to bless people. We will always be grateful for you."

Darlene D. & Family

"Thank you for the marvelous way you handled the last rites. I never would have expected so much. I am so grateful to you that words fail me."

Dokken-Nelson Family

"You blessed us in many ways and we can only say 'Thanks' for your understanding and patience during our time of grief. You have a compassion that comes from your heart. You are a blessing-may God continue to use you to Bless others."

Sandy N.

"Words cannot express our thanks and appreciation for all you did for the service and for the family. No matter how busy you all were during that time, you always made us feel like we were #1 on the list! All of the special touches you helped us with made the service and our struggles much easier to deal with. Again, our heartfelt thanks."

Dokken-Nelson Family

"Thank you for your caring and efficient service on the death of my husband. I appreciated your handling of the necessary, but tedious paperwork that accompanies every death. It was a relief to me to leave those details in your capable hands."

Dokken-Nelson Family

"We greatly appreciate your help with the service. Rachelle, your guidance and thoughtfulness made difficult decisions easier and helped to personalize the service. Marilyn, you went above and beyond, securing an ideal reception location and helping throughout the luncheon. T.J., thank you for your help during the service and the transition to the reception. The DVD of photos & music will be loved for years to come. We were all very pleased with dad's service and know we couldn't have done it without your help."

The B. Family

"Thank you for all your help and support during the death of my mother. I was very impressed with your staff throughout this difficult process. With your help we were able to say good-bye to our mother in a very meaningful way. Our loss is still so new, but our thanks to you for the care you showed."

Lisa F.

"This has been such a sad and painful time for me and my family. Your kindness, patience, and guidance were greatly appreciated by me and everyone in the family. You continually exceeded my expectations during a time when we needed it most."

The J. Family

"We thank you for your loving care of our mother and her family. You really are very special people and we greatly appreciate you. Your job is not always an easy one."

Bette M.

"You blew us away with everything you did for us. Thank you so much."

Freeland Family

"One of the most important components of this stressful time were the services you provided and the smooth operation that ensued. We can sincerely say that your services were absolutely top-notch and we feel that things simply could not have gone better. The professionalism and experience of your staff was clear and it extended to every person we dealt with. We want to thank you from the bottom of our hearts."

Sharon B.

"Thank you seems too inadequate to express the true feelings in my heart for the way you handled the military service. I know he would have approved of your efficient and caring manner and so do I. Thanks again, too, for your kindness. I shall always recommend your services to all I come in contact with."

Dottie F.

"Let me thank you for the care you took with my father and family. You and all the staff at Dokken-Nelson were wonderful. We appreciate all you did for us; it was wonderful not having to worry about anything during this very sad time."

M. J.

"Thanks to you both for making this week go so smoothly. You are both wonderful. I am at a loss to express my gratitude."

Brad T.

"Thank you for all of the extra things you did to make this such a special service for us."


"Working with you for the Memorial Service was a wonderful experience. You all were so kind, warm, and caring. It made this difficult time so much easier for all of us."

Dokken-Nelson Family

"You have been such a special blessing to us! Thanks for all the wonderful things you do, both great and small, to make occassions like the celebration of Mom's life such a special time. Your service was impeccable and you are much appreciated!"

Dokken-Nelson Family

"Thank you so very much for your kindness regarding my mom's cremation. We were so appreciative of the suggestion to call you as you proved to be exactly who we needed to help us through such a tough time."

Dokken-Nelson Family

"Words cannot express how thankful I am for your help during this time. Thanks doesn't seem to be enough. You both are so special!"

Dokken-Nelson Family

"Your kindness was so wonderful! You made such a difficult time easier."

Dokken-Nelson Family

"Thank you could never be enough for all you did for us. We appreciate your work and your presence and leadership and cooperation. Our utmost gratitude. Our best to you!"

Dokken-Nelson Family

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Dokken-Nelson Funeral Service & Crematory
Phone: 406.587.3184  |  Toll-Free: 800.587.3184  |  Fax: 406.587.3185
113 S. Willson Avenue, Bozeman, MT 59715

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